Requesting deletion
You can request deletion of your My Joy of Giving account and associated personal data.
How to request
- Signed-in users (Android app): Profile → Delete account (enter your password and type DELETE to confirm).
- Signed-in users (website): Profile → Delete account (password + type DELETE).
- Or submit a request via Help / Support or Contact, using the email/mobile registered on your account.
- Subject line suggestion: Account deletion request.
- Public instructions: https://myjoyofgiving.com/account-deletion
What we delete
- Account profile fields and login credentials for the deleted account.
- Personal content that is no longer required to operate the service or meet legal obligations.
What we may retain
- Records we must keep for legal, security, fraud-prevention, or accounting reasons, only for as long as the law requires.
- Anonymized or aggregated analytics that no longer identify you.
Timing
We aim to process verified deletion requests within a commercially reasonable period. Exact SLA will be confirmed by the owner.