Overview
My Joy of Giving retains information only as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain security.
Typical categories
- Account data: We keep personal data only for as long as it is needed for the purposes described here or as required by law, and then delete or anonymise it.
- Transactional donation / assignment records: kept as needed for operational history and compliance.
- Support messages: kept as needed to resolve requests.
- Security logs: kept for a limited security window.
Deletion
See Account & Data Deletion for how to request erasure. Some records may be retained where required by law.
Status
We keep personal data only for as long as it is needed for the purposes described here or as required by law, and then delete or anonymise it.